As a senior civil servant of National Savings department, Finance Division and having a charge of executive position of Director operations Mr. Muhammad Rafique Shiekh has done revolutionized work in restructuring of National Savings operations as well as its digitalization and modernization to make it compete with international organizations. 

• Administration (overall) of the Operations Wing of CDNS
• Budget Related Matters i.e preparation of New Item Statement (NIS), Revised Budget and Estimated Budget of Operations Wing
• Procurement Related Matters i.e preparation of procurement plan, tender document, request for proposals (RFPs), Terms of Reference (TORs) etc.
• Audit Related Matters i.e internal audit (MoF) and external audit (Federal Audit)
• Provide detailed phase wise plan for the replication of the system at different regions.
• Provide detail document covering the hardware and communication infrastructure requirements of the CDNS for remaining regions.
• Act as a Chairman Purchase Committees of CDNS.
• Evaluation of vendor selection.
• Liaison with software/ hardware consultants and other vendors for smooth coordination among stack holders of the project.
• Monitor the overall field operation across Pakistan.
• Supervised, Facilitated and provided guidelines in preparation of Project Document for the Automation Project of Central Directorate of National Savings funded by DFID for remaining 153 National Savings Centers.
• Assisted Director General, CDNS in several meetings/discussions, administrative and technical matters with the World Bank and Karandaz Pakistan for their contribution to promote financial inclusion through digitization, harnessing the Information & Communication Technologies (ICTs) to minimize the digital divide in the business of the National Savings and reduction of barriers to access the transitional accounts for every possible citizen of Pakistan.
• Prepared a mid- term IT Strategy of CDNS (in the light of discussions/meetings with World Bank and Karandaz), in the light of which a Consultant for Technology Up-gradation and Support Services of Existing Business Software Solution/System of CDNS was hired through open competitive bidding.
• Liaison/ engage with M/s Alvarez and Marsal, M/s Access Consulting, and several other entities / parties engaged with CDNS for delivery of Alternative Delivery Channels (ADCs).
• Act as Project Manager, Financial Inclusion & Infrastructure Project (FIIP) (World Bank Project) upon the directives of Ministry of Finance.
• Monitored/Supervised the matters related to networking and establishment of Data Center at NTC in collaboration with the Consultant hired for the Technology Upgrade and Support Services of Existing Business Software Solution/System of CDNS.
• Successfully handled the operational and connectivity related matters in association with National Telecommunication Corporation (NTC) for establishment of centralized business operations using WAN connectivity (Primary and Secondary links) including Data Center hosting at NTC and their payment related matters
• Correspondence with Ministry of Finance, Ministry of Planning Development & Reforms, NTISB, SBP, NADRA and other Government and Private entities in relation with the computerized business operations of CDNS.